Channels
Assistants in Cognitive Solutions can interact with users through multiple channels, ensuring flexibility and accessibility.
- REST API: Allows integration with various applications and services.
- Webchat Interface: Direct interaction through a web-based interface.
- Teams: Integration with Microsoft Teams for seamless communication.
- WhatsApp: Enables interaction via the popular messaging platform for broader reach.
These channels ensure that users can access the assistant through their preferred medium, enhancing user engagement and satisfaction.