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Channels

Assistants in Cognitive Solutions can interact with users through multiple channels, ensuring flexibility and accessibility.

  • REST API: Allows integration with various applications and services.
  • Webchat Interface: Direct interaction through a web-based interface.
  • Teams: Integration with Microsoft Teams for seamless communication.
  • WhatsApp: Enables interaction via the popular messaging platform for broader reach.

These channels ensure that users can access the assistant through their preferred medium, enhancing user engagement and satisfaction.